Hi there, I am the leaseholder, not the owner, of a house that I rent out to 10 people. I had been getting calls from the tenants about a funky smell through the walls for the last 10 days and the manager that I hired- who fled from the job this week suddenly and moved- had been telling me they are “crazy” to be complaining of a smell. However, it all came together this evening when I realize I ,too, had smelled excrement when I bent down to look under the sink on the floor yesterday and smelled something odd (excrement). I am realizing the smell could be a broken pipe somewhere under the house.
One of the tenants said her son has been complaining of a bloody nose 3 times this week, and that she has been waking up with headaches and they have all kept the front door open because the smell is permeating in the house.
I am up concerned. I have reached out to the owner and can get a plumber in ASAP. I would love to know your experience, strength and hope regarding this situation. I am not sure the owner has the house is covered- Thanks for your help.